Privacy Policy for Cobalt+

Last updated: 25 August 2026

Cobalt+ (the "App") is developed and published by The Cobalt Club ("we," "us," "our"), a company registered in New Zealand. This Privacy Policy explains how we collect, use, and protect your information when you use the App, available on the Google Play Store under the developer account for The Cobalt Club.

If you have any questions about this policy, contact us at amber@thecobaltclub.com.

1. Information We Collect

When you use Cobalt+, we may collect the following types of information:

Account Information

• Name
• Email address
• Username and password (or login credentials via a third-party sign-in provider, if applicable)
• Profile details you choose to provide

Payment Information

• Billing details processed through our third-party payment provider (e.g. Shopify)
• Transaction history related to purchases or subscriptions made in the App

We do not directly store full payment card details on our own servers. Payment processing is handled by our payment processor, and their handling of your data is governed by their own privacy policy.

Progress Photos and Body Measurements as part of our transformation programs, you may choose to upload progress photos and enter body measurements (such as weight, body fat percentage, or other tracking metrics) to monitor your own progress. This information is sensitive and personal, and we treat it accordingly:

• It is stored securely and is only accessible to you and your assigned coach for the purpose of delivering your program.
• It is never shared with, sold to, or made visible to any other user, third party, or the public without your explicit consent.
• It is not used for advertising or marketing purposes.
• You may request deletion of your progress photos and measurements at any time by contacting us.

Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• App usage data (features used, session activity, crash logs)
• General location information (if enabled), such as country or region, for account and billing purposes

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and subscriptions
• Provide, maintain, and improve the App, including tracking your progress through transformation programs (e.g. progress photos and body measurements)
• Communicate with you about your account, purchases, or updates to the App
• Respond to support requests
• Detect, prevent, and address technical issues, fraud, or misuse
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information, and we do not share your progress photos or body measurements with any other user or third party. We may share other account and payment information with:

• Payment processors (e.g. Shopify) to process transactions
• Service providers who help us operate the App (e.g. hosting, analytics, customer support tools), under obligations to protect your data
• Law enforcement or regulators, where required by law
• A successor entity, in the event of a merger, acquisition, or sale of business assets

4. Data Storage and Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request a copy of your information in a portable format

New Zealand users: Your information is handled in accordance with the New Zealand Privacy Act 2020. You have the right to access and correct your personal information, and to complain to the Office of the Privacy Commissioner if you believe your privacy rights have been breached.

Australian users: We aim to handle your information consistently with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

To exercise any of these rights, contact us at amber@thecobaltclub.com.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

7. Children's Privacy

Cobalt+ is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Third-Party Services

The App may contain links to or integrations with third-party services (such as our payment processor). This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the App after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

The Cobalt Club App: Cobalt+ Email: amber@thecobaltclub.com

This Privacy Policy applies to the Cobalt+ App as published on Google Play under the developer account for The Cobalt Club.